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Resources

White Paper

Verascape’s Impact on Customer Service in the Home Warranty & Insurance Industry

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White Paper

Revolutionizing Patient Experience in Home Health with Voice-Enabled Intelligent Virtual Agents

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White Paper

Enhancing Customer Service Efficiency: The Role of Automated Address Capture in Contact Centers

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White Paper

The Decline of On-Premise IVR: Why Verascape Offers a Better Path to Cloud Migration

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White Paper

Leveraging AI in Intelligent Virtual Agents: Verascape’s Key Insights and Strategies

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Article

IVR Vs. IVA — Is One Better Than The Other?

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Case Study

Multi-Channel Merchant Reduces Agent-to-Agent Transfers by 40% and Saves More Than $6 Million

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Article

Utilizing an IVA to Reduce Agent Talk Time

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Article

The Cost of Convenience: Evaluating Intelligent Virtual Agent Pricing Models

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