Leading the way since 2000.
Verascape has been making Contact Center, Operations, and IT executives look good since 2000, and we are still leading the way. Some of the world’s largest and most trusted brands rely on Verascape to provide self-service solutions to their most valuable asset – their customers. Contact us today to see how we can make you look good.
Self-Service as a Service
Verascape’s cloud-based Self-Service as a Service solutions are powered by Natural Language Processing, Omni-Channel Deployment, Real-Time Data Integration, a Single KnowledgeBase, and Advanced Reporting and Analytics. This allows you to effectively and efficiently provide your customers with the ability to self-service across ALL customer communications channels, both voice and digital, at a fraction of the cost of live agents.
Our Business Model
We are only successful if you are
Verascape pioneered performance-based transaction pricing. We only get paid when we successfully take care of your customer AND save you money. Our transaction pricing is all-inclusive: all costs are rolled up, including professional services and maintenance, into a simple transaction fee structure. Our innovative model and cloud-based platform eliminates the risks typically inherent in new solutions implementation.