Enabling your customers to intelligently self-serve when and how they want to.
Highest Completion Rates
Verascape has the highest caller self-service rates in the industry. We are the industry leader in caller identification — which is the critical success factor in omni-channel self-service. In some cases, Verascape has outperformed existing IVR systems by as much as 75%.
We pioneered performance-based transaction pricing. We only get paid when we save you money.
Quick and Easy Implementation
Our hosted, cloud-based platform quickly and seamlessly integrates with your existing systems with minimal impact on your IT resources.
Easy to Use
Inviting and easy to use, our omni-channel self-service solutions immediately engage the caller in a productive and conversational dialogue. Our state-of-the-art solutions ensure streamlined and to-the-point caller interactions.
Verascape has a history of quantifiable results across all demographics. At least 50% of our transactions are conducted with callers over 55 years old.
On Demand 24x7x365
We deliver on-demand self-service capacity that ensures calls are answered with no wait times.
With cloud-based redundancy, we provide 99.99% reliability.
Real-Time Performance Reporting
Real-time, web-based reporting that allows you to continually monitor your callers' performance 24/7.
Verascape is PCI Level 1 and HIPAA certified.
Easily Expandable and Adaptable
Our reusable application model makes new implementations very inexpensive and adaptable to any industry.