An IVA that is like your best live agent for every inquiry.
The Verascape Intelligent Virtual Agent (IVA) uses Conversational AI to engage your customers naturally and effectively. It is intuitive, productive, and easy to use.
Verascape has a history of quantifiable success across all demographics. At least 50% of our engagements are conducted with callers over 55 years old.
On Demand 24x7x365
We deliver on-demand capacity that ensures calls are answered immediately with no wait times.
Highest Success Rates
Verascape has some of the highest success rates in the industry. We are the industry leader in caller identification — which is the critical success factor in omni-channel automation. In some cases, Verascape has outperformed existing IVR systems by up to 75%.