ACE provides a suite of conversational speech and chatbot self-service solutions that include the following:
Customer Service
We support inbound customer service inquiries — the Where, When, What, Why and How questions your customers want answers to.
Payments
Provide your customers the ability to make payments from their phone or mobile device 24x7x365 without the need for costly live agent support.
Intelligent Call Routing
Our Live Decision Call Routing solutions utilizes customer and external data sources to better understand the caller before you even answer the phone.
Virtual Digital Assistant
Answer the phone or reply to SMS, Facebook Messenger, or Smart Speakers with conversational speech or text.
Order Processing
Verascape offers a comprehensive self-service order processing solution that is easy to use and PCI Level 1 compliant.
Outbound Notifications
Surpassing simple voicemail delivery services, Verascape engages your customers in timely, high quality interactions.
