Verascape provides a suite of voice and digital self-service solutions that include the following:

Customer Service

We support inbound customer service inquiries — the Where, When, What, Why and How questions your customers want answers to.

Automated Payments

Provide your customers the ability to make payments from their phone or mobile device 24x7x365 without the need for costly live agent support.

Intelligent Call Routing

Our Intelligent Call Routing solutions utilize customer and external data sources to better understand the caller before you even answer the phone.

Outbound Notifications

Surpassing simple voicemail delivery services, Verascape engages your customers in timely, high quality interactions.

Order Processing

Verascape offers a comprehensive self-service order processing solution that is easy to use and PCI Level 1 compliant.

Virtual Agent

Powered by AI and Natural Language Processing, our Virtual Agent allows you to automate customer interactions in a conversational and easy-to-use manner.

How does it work?