Conversational speech and chatbot self-service solutions for government
Payments
We utilize advanced matching technologies and methodologies to identify and verify the citizen. We can process payments with a variety of payment options, including debit, credit and ACH over the phone and through a secure mobile payment gateway without the need for a live agent. Verascape is merchant processor agnostic and PCI compliant.
Account Inquiries
Utilize automation and self-service to provide your citizens with on-demand access to their detailed “account” information, across all communications channels, at a fraction of the cost of live agents. Verascape provides a full suite of Account Inquiry applications, including:
- Amount Due
- Payment Due Date
- Last Payment Made
- Minimum Amount Required
- Tax Payments
- Court Payments
- Utility Payments
Outbound Alerts
Verascape utilizes the same advanced automation technologies for our outbound call applications.
- Payment Reminders
- Payment Verification
- Court Date Reminders
- Overdue Notifications