Conversational speech and chatbot self-service solutions for government

Payments

We utilize advanced matching technologies and methodologies to identify and verify the citizen. We can process payments with a variety of payment options, including debit, credit and ACH over the phone and through a secure mobile payment gateway without the need for a live agent. Verascape is merchant processor agnostic and PCI compliant.

Account Inquiries

Utilize automation and self-service to provide your citizens with on-demand access to their detailed “account” information, across all communications channels, at a fraction of the cost of live agents. Verascape provides a full suite of Account Inquiry applications, including:

  • Amount Due
  • Payment Due Date
  • Last Payment Made
  • Minimum Amount Required
  • Tax Payments
  • Court Payments
  • Utility Payments

Outbound Alerts

Verascape utilizes the same advanced automation technologies for our outbound call applications.

  • Payment Reminders
  • Payment Verification
  • Court Date Reminders
  • Overdue Notifications