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Verascape has revolutionized the telephone commerce channel by intersecting voice automation technology and real-time customer data. For most direct marketers, the telephone is still the way 60% or more of customer interaction is accomplished. The traditional agent-based model is becoming more expensive — and often less effective — than emerging web-based self-service models. Verascape delivers the sophistication of web self-service and ecommerce via the telephone channel, using professional, high quality natural language speech services, and real-time customer data. The result is personalized, intuitive and fast self-service solutions at a fraction of the cost of call center agents.
Verascape's Pay-for-Success transaction pricing and ASP delivery model eliminate all risks typically inherent in new solutions implementation. Our pricing model is risk-shared — you only pay transaction fees when Verascape successfully automates a call. And, Verascape transaction pricing is all-inclusive: all costs are rolled up into a simple transaction fee structure. ASP delivery ensures no ongoing operational or IT personnel commitments or costs in order to achieve savings.
Verascape, located in Downers Grove, IL — approximately 15 miles from Chicago — was founded in 2000.
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